FAQ

What do I get when I buy a Duco Scratch Franchise?

Duco Scratch create and retail a broad range of paint protection kits for cars and motorbikes, custom protection kits for cars, trucks, bikes and RVs, Paint Protection for new and used cars, Interior Protection, Electronic rust proofing, Window Tinting and some sign-writing and pin-striping kits. The Master Franchisee or Franchisor will provide you with most of the equipment and tools you need to start your business.

Do I need to know how to apply paint protection or any special skill?

Experience in any above product is not necessary as initial training and documented procedures are provided. However, a passion in cars or motorbikes may help you succeed.

Where do I buy my products or raw material?

Approved raw material such as PPF (paint protection film), any products used for paint protection or interior protection, electronic rust protection may be purchased from Duco Scratch head office or from selected alternative suppliers.

Can I buy a store and employ a manager to run it?

A Duco Scratch store operates best under the direction of a hands-on owner operator who takes an active role in the business.

How much does a store cost?

The price of a brand new store differs depending on the options chosen for the store and the location. You can choose to be a Master Franchisee or a Franchisee.

What about ongoing costs?

On a monthly basis, the Master Franchisee charges a royalty and an advertising levy for local and national advertising which is direct debited from your business bank account.

What is the term of a Franchise Agreement?

A new store’s Franchise Agreement is for an initial term of 5 years plus a renewal term of 5 years. On existing stores, the term of the Franchise Agreement depends on the time left on that store’s issued Agreement.

Do I own the premises or is it leased?

Generally, the Master Franchisee will help you choose or recommend the site on the basis of location and size of the property. You will need to sign up the lease agreement with the landlord of the property.

I’m interested in a Duco Scratch franchise. What do I do now?

Contact the Franchisor and they will guide you through the process and provide you with all the relevant application forms, information pack and all other information and documents that will help you to make a decision. To start with the application process, you can download the Expression of Interest form, Non-Disclosure Agreement form and Duco Scratch Franchise brochure. Fax the Expression of Interest form and Non-Disclosure form to 07 5549 1437.

How long does it take?

You could operate your own store in a month after you complete the initial training. You must complete three weeks training with your relevant Master Franchisee or Franchisor, pay all fees, find a suitable shop and then it is really up to you. We want Franchisees who want to be successful. So if you make an enquiry, we’ll provide you with all the help you need. But, if you decide to withdraw, we won’t pursue you. We believe that the franchise is strong enough to be successful and we will not pressure an applicant into a decision. So, if you think you have what it takes, it’s up to you to get started.